Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the Wavecrest Media Inc website and the digital advertising services we provide. Wavecrest Media Inc ("Wavecrest Media," "we," "us," or "our") is a limited liability company registered in the State of California, with its principal place of business at 59 Woodridge Rd, E. Hampstead, NH 03826.

By using this website, submitting an inquiry form, or entering into a service agreement with us, you ("Client" or "you") agree to be bound by these Terms in their entirety. If you are accepting these Terms on behalf of a business or organization, you represent that you have authority to bind that entity.

2. Description of Services

Wavecrest Media Inc provides the following digital advertising and marketing services:

• Professional Website Development
• Native Advertising Account Setup & Management
• Google Ads Management
• Bing Ads (Microsoft Advertising) Management
• Meta Ads (Facebook & Instagram) Management
• Full-Funnel Digital Advertising Campaigns
• Landing Page & Conversion Rate Optimization
• Brand Scaling Strategy

The specific scope, deliverables, timeline, and fees for services provided to any individual client are defined in a separate written Service Agreement or Statement of Work (SOW). In the event of any conflict between these Terms and a signed Service Agreement, the Service Agreement shall control.

3. No Guarantees of Results

Wavecrest Media does not guarantee specific advertising outcomes, results, revenue, return on investment, lead volume, conversion rates, ad approvals, or any other performance metric.

Advertising performance is influenced by many factors outside our control, including but not limited to:

• Platform policies, algorithms, and auction dynamics (Google, Meta, Microsoft, native ad networks)
• Market competition and seasonality
• Ad budget and bidding strategy
• Creative quality and landing page experience
• Industry regulations and ad category restrictions
• Target audience behavior and market conditions
• Client-side factors including product quality, pricing, and customer service

Any case studies, results data, or performance metrics displayed on our website represent past performance of specific client campaigns and are not a guarantee or prediction of future results. Results vary by industry, budget, and competitive landscape.

4. Client Obligations

By engaging Wavecrest Media's services, you agree to:

• Provide accurate, complete, and timely information necessary to perform the services
• Grant Wavecrest Media appropriate access to advertising accounts, analytics platforms, and website assets as needed
• Ensure all advertising content, products, or services advertised comply with applicable laws, regulations, and platform policies
• Review and approve campaign strategies, ad creatives, and landing pages in a timely manner
• Maintain sufficient advertising budget to execute agreed-upon campaigns
• Notify Wavecrest Media promptly of any changes to your business, products, or services that may affect campaign strategy
• Not engage in fraudulent, deceptive, or illegal business practices

Wavecrest Media reserves the right to refuse or terminate services if a client's products, services, or business practices violate advertising platform policies, applicable laws, or our ethical standards.

5. Payment Terms

Payment terms are specified in each client's individual Service Agreement. General payment terms include:

• Management fees are invoiced monthly in advance unless otherwise agreed in writing
• Ad spend budgets are separate from management fees and are the client's sole responsibility
• Invoices are due within 15 days of the invoice date unless otherwise specified
• Late payments may incur a service charge of 1.5% per month on outstanding balances
• Wavecrest Media reserves the right to pause or suspend campaign management for accounts with outstanding invoices
• All fees are non-refundable once work has commenced, except as otherwise specified in the Service Agreement

Ad spend placed directly through third-party advertising platforms (Google, Meta, Microsoft, etc.) is billed by those platforms directly to the client and is not a Wavecrest Media charge.

6. Intellectual Property

Client-Owned Assets

You retain ownership of all pre-existing intellectual property, trademarks, logos, brand assets, and content that you provide to Wavecrest Media. By sharing these materials with us, you grant Wavecrest Media a limited, non-exclusive license to use them solely for the purpose of providing the agreed services.

Work Product

Upon full payment of all fees, Wavecrest Media assigns to you ownership of the final deliverables produced specifically for your account (e.g., custom website designs, ad creatives), except for any underlying frameworks, tools, templates, or methodologies used in their creation, which remain the property of Wavecrest Media.

Wavecrest Media Proprietary Materials

All content on this website, including text, graphics, logos, and methodology documentation, is the property of Wavecrest Media Inc and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any website content without our prior written consent.

7. Confidentiality

Both parties agree to maintain the confidentiality of non-public business information shared during the course of the engagement. Wavecrest Media will not disclose your account data, campaign performance, or business information to third parties except as necessary to perform services or as required by law.

This confidentiality obligation survives the termination of the service relationship for a period of two (2) years, unless otherwise agreed in writing.

8. Term and Termination

Service agreements commence on the date specified in the applicable SOW or Service Agreement. Either party may terminate ongoing services with 30 days' written notice, unless a different notice period is specified in the Service Agreement.

Wavecrest Media reserves the right to terminate services immediately, without prior notice, if:

• Client fails to pay invoices after reasonable notice
• Client's business practices violate applicable law or platform policies
• Client engages in abusive, harassing, or threatening behavior toward Wavecrest Media personnel
• Continuing the engagement would require Wavecrest Media to violate applicable laws or its ethical standards

Upon termination, Wavecrest Media will provide reasonable transition assistance and deliver all client-owned materials. Fees for work completed prior to termination remain due and payable.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WAVECREST MEDIA LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO OUR SERVICES OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

WAVECREST MEDIA'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO SERVICES PROVIDED SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO WAVECREST MEDIA IN THE THREE (3) MONTHS PRECEDING THE CLAIM.

Some jurisdictions do not allow the exclusion or limitation of certain damages; in such cases, the above limitations apply to the fullest extent permitted by law.

10. Indemnification

You agree to indemnify, defend, and hold harmless Wavecrest Media Inc and its members, managers, employees, and agents from and against any claims, liabilities, damages, losses, or expenses (including reasonable attorneys' fees) arising out of or related to:

• Your violation of these Terms
• Your violation of applicable laws or advertising platform policies
• False, misleading, or illegal content in your products, services, or advertising materials
• Your misuse of the services or deliverables provided by Wavecrest Media

11. Third-Party Platforms

Wavecrest Media manages advertising campaigns through third-party platforms including Google Ads, Meta Ads Manager, Microsoft Advertising, and various native advertising networks. These platforms have their own terms of service, advertising policies, and approval processes.

Wavecrest Media is not affiliated with, endorsed by, or an official partner of Google, Meta (Facebook/Instagram), or Microsoft. Use of these platform names is for descriptive purposes only.

Wavecrest Media is not responsible for:

• Ad disapprovals, account suspensions, or policy enforcement actions by third-party platforms
• Changes to platform algorithms, bidding systems, or targeting options
• Outages, bugs, or changes to third-party platform functionality
• Third-party platform fees, ad spend charges, or billing disputes

12. Website Use

You agree to use this website only for lawful purposes. You may not use this site to:

• Transmit spam, malware, or any harmful code
• Attempt to gain unauthorized access to our systems
• Scrape, harvest, or collect data from the site using automated tools
• Misrepresent your identity or affiliation
• Engage in any activity that disrupts or interferes with the website

This website is provided on an "as is" and "as available" basis. Wavecrest Media makes no warranties that the website will be error-free, uninterrupted, or free of viruses or other harmful components.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the state and federal courts located in Riverside County, California.

Before initiating formal legal proceedings, both parties agree to attempt in good faith to resolve any dispute through informal negotiation for a period of 30 days following written notice of the dispute.

14. Modifications to Terms

Wavecrest Media reserves the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised "Last Updated" date. Your continued use of our website or services after changes are posted constitutes acceptance of the revised Terms. We encourage you to review these Terms periodically.

15. Contact Information

For questions about these Terms of Service, please contact us:

• Email: contact@luminaadgroup.com
• Mail: Wavecrest Media Inc, 59 Woodridge Rd, E. Hampstead, NH 03826

Wavecrest Media Inc is a digital advertising agency based in E. Hampstead, NH. Advertising performance depends on multiple factors including platform policies, competition, creative quality, and budget. We do not guarantee specific results or ad approvals. Not affiliated with Google, Meta, or Microsoft.